Business Impact
Enhanced Team Collaboration
Secure, AI-powered chat for streamlined communication.
Higher Efficiency
30% reduction in time spent
searching for information.
Cost Savings
Lower IT costs compared to traditional communication tools.
Scalability & Flexibility
Easily adaptable to future AI
advancements.
| CRITERIA |
BEFORE AI CHAT IMPLEMENTATION |
AFTER AI CHAT IMPLEMENTATION |
|---|---|---|
|
AVERAGE RESPONSE TIME
|
5–10 minutes
|
<5 seconds
|
|
AGENT WORKLOAD
|
100% handled manually
|
80% queries automated.
|
|
RESPONSE ACCURACY
|
70% (inconsistent answers)
|
95% (consistent AI-driven answers)
|
|
AVAILABILITY
|
Limited to business hours
|
24/7 support
|
| AVERAGE RESPONSE TIME |
5–10 minutes
|
| AGENT WORKLOAD |
100% handled manually
|
| RESPONSE ACCURACY |
70% (inconsistent answers)
|
| AVAILABILITY |
Limited to business hours
|
| AVERAGE RESPONSE TIME |
<5 seconds
|
| AGENT WORKLOAD |
80% queries automated.
|
| RESPONSE ACCURACY |
95% (consistent AI-driven answers)
|
| AVAILABILITY |
24/7 support
|


