Salesforce Customization
We extend Salesforce beyond standard functionality with custom Apex and LWC development for the operations it can’t handle out of the box. Our certified Salesforce engineers support you end-to-end, from requirements definition through implementation and ongoing maintenance.
Facing challenges like these?
- Standard functionality alone doesn’t fit our business processes.
- We don’t have engineers in-house who can fully leverage Salesforce.
- We’re not sure how to design integration with our existing systems.
- After rollout, features go unused and the system falls into disuse.
The VIETIS Approach
Customization design grounded in a deep understanding of your workflows
We find the right balance between standard functionality and custom Apex/LWC development, implementing only the extensions you actually need.
Implementation by certified engineers
Salesforce-certified engineers handle everything from requirements definition through implementation and testing.
Design built with operations in mind
We don’t stop at development — we design for extensibility, with ongoing maintenance and continuous improvement in mind.
Scope of Work
We cover the full range of Salesforce customization work, from requirements definition through Apex/LWC development to integration with external systems.
Apex and Visualforce Development
Implementation of triggers, batch processing, and custom logic — handling even complex business rules flexibly through code.
Lightning Web Components (LWC) Development
We build modern components for business screens that standard UI alone can’t achieve.
Sales Cloud and Service Cloud Customization
We tailor opportunity management and inquiry-handling workflows to fit your business.
API Integration and External System Connectivity
We build data integrations with core systems and external services via REST/SOAP APIs.
Data Migration and Migration Design
We handle everything from data cleansing and migration planning to execution when moving off existing systems.
Reporting and Dashboard Development
We design reports and dashboards that visualize the metrics management needs for decision-making.
Development Process
From requirements definition to go-live, our certified engineers move through five well-defined phases.
-
01
Discovery and Requirements Definition
We start by mapping your current workflows and identifying what standard functionality can already cover.
-
02
Standard vs. Custom Development Design
We design for maximum impact within the smallest development footprint, weighing maintainability against cost.
-
03
Apex and LWC Implementation
Certified engineers implement triggers, batch processing, and custom UI.
-
04
Testing and Data Migration
Beyond unit and integration testing, we migrate and validate existing data.
-
05
Release and Operational Handover
We support adoption after go-live and hand off cleanly into ongoing maintenance and operations.
Indicative Pricing
Pricing depends on the scope of customization and the complexity of the systems being integrated. Get in touch and we’ll work out a plan with you.
PLAN A
Small-Scale Customization
Customization within your existing license, such as adding fields or simple automation (Flow, etc.).
¥1,000,000+
Estimated timeline: 1–2 months
- Requirements analysis and design
- Standard functionality customization
- Lightweight Apex/Flow implementation
- Testing and release support
PLAN B
Business Process Integration
Development involving multi-object relationships, approval flows, and API integration with external systems.
¥3,000,000+
Estimated timeline: 2–4 months
- Apex and LWC development
- External system API integration
- Approval flow and complex business logic implementation
- Data migration support
PLAN C
Large-Scale Rollout and Enterprise Platform
Building an organization-wide operational platform, including multi-cloud integration and large-scale data migration.
¥5,000,000+
Estimated timeline: 4+ months
- Multi-cloud integration (Sales Cloud, Service Cloud, etc.)
- Large-scale data migration and cleansing
- Reporting infrastructure development
- Design of an ongoing operations and maintenance framework
* The above are indicative figures only. Actual pricing varies with requirements and scale. Please feel free to contact us for details.
Why clientschoose VIETIS
End-to-end, from strategy to operations
The same team owns requirements, development, and ongoing maintenance — one continuous line of support, with no handoff gaps.
AI-driven development, without trading off quality
We fold leading AI tools into our own development process, pairing that with a deep track record of hands-on delivery.
Quality management to international standards
CMMI Level 3, ISO 27001, and Japan’s Privacy Mark certified. A Japanese PM oversees quality from end to end.
Right-sized for any engagement
Whatever your budget, scale, or industry, we shape a plan around the business problem you actually have.
Start with a free consultation
Come to us even before the problem is fully defined. We listen first, then propose the right way forward.
- Consultation is free
- From 30 minutes online
- NDA on request
- Japanese-speaking team
