LINE Official Account management tool

Broadcasts, friend management, bookings, and commerce — run from one dashboard. A management tool for LINE Official Accounts.

What it does Segment by tag and attribute, and reach only the people you mean to

Broadcasts, friend management by tag and attribute, surveys, event bookings, chat, rich menus, and online sales. VIETIS has brought everything you need to run a LINE Official Account into a single dashboard — so you can follow the path from broadcast to purchase or store visit without switching tools.

See the features
Product Overview

Everything you need to run a LINE Official Account — in one dashboard

Running a LINE Official Account usually means a broadcast tool, a survey form, a booking system, and an e-commerce cart, all living apart. This tool brings them into one dashboard and, with friend data at the centre, lets you handle everything from broadcast to purchase or store visit as a single flow.

Message broadcasts, card-type broadcasts, and greeting messages; friend management by tag and custom attribute; surveys, event bookings, chat, rich menus, and online sales (products, categories, orders). Administrator permissions and privacy policy settings live in the same place.

  • Adding a friend is all it takes to begin
  • No app installation needed
  • Configure it all from the dashboard, no development required
Delivery
Cloud-based dashboard
Integrations
LINE Official Account / Messaging API
Feature areas
Broadcasts, friend management, bookings, commerce
Who it's for
Businesses and stores running a LINE Official Account
Key features
  • MESSAGING

    Message broadcasts

    Deliver message broadcasts, card-type broadcasts, and greeting messages to audiences filtered by tag and attribute.

    Message broadcasts Card-type broadcasts Greeting messages
  • CRM

    Friend and survey management

    User management, tags, custom attributes, and survey responses, all held as one set of friend data.

    User management Tags / custom attributes Survey management
  • ENGAGEMENT

    Bookings, chat, and commerce

    Take event bookings, respond one-to-one in chat, vary the rich menu by audience, and manage products and orders.

    Event bookings Chat / rich menus Product, category, and order management

Launch is the starting point, not the finish line — the tool is designed so you can keep adding features as you run it.

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Challenge u0026 Solution

The more tools you add, the harder LINE becomes to run

A broadcast tool, a survey form, a booking system, an e-commerce cart. The more separate services you stitch together, the more your friend data fragments and the more day-to-day work piles up — and you’re left without the material you need to reach the right people.

Problem

Scattered tools leave friend data fragmented

  • Broadcasts, surveys, bookings, and sales each run on a different service
  • There’s no way to see who responded to what across them
  • Time disappears just moving between dashboards

Broadcasts go out, but not to the people you want

  • You can only blast everyone at once, burning through a limited message quota
  • There’s no way to categorise friends, so you can’t segment
  • The same message keeps going to friends who never respond
Solution
Broadcasts, friend management, bookings, and commerce in one dashboard

With friend data at the centre, broadcast through purchase and store visit connect on one screen

Organise friends with tags and custom attributes, then carry those same conditions straight into broadcasts, surveys, event bookings, and sales. Survey responses and order history attach to the same friend record, so they feed directly into your next segment or a one-to-one chat. Per-administrator permissions let you separate what head office and individual stores can see.

Tags / custom attributes Categorise friends on any axis you like and reuse those conditions for broadcasts, surveys, and bookings — the data stays together however much you scale up
  • Broadcast to a segment defined by tags and custom attributes
  • Survey, booking, and order data tied back to each friend
  • Rich menus and chat give people somewhere to land
  • Administrator permissions separate what head office and stores can see
How it works

Four steps to get your LINE Official Account running

From connecting your account and designing your friend data, to publishing broadcasts and improving as you go. After launch, VIETIS keeps adding features and refining the tool with you.

01

Connect the LINE Official Account and set it up

Connect your existing LINE Official Account to the dashboard, then set up administrator accounts and the privacy policy. This is where you decide who can touch what.

Account integration Administrator list Permissions
02

Design your friend data (tags and attributes)

Decide how you want to categorise friends and set up tags and custom attributes. Every broadcast and survey segment from here on builds on this foundation.

Tag design Custom attributes User management
03

Publish broadcasts, rich menus, and forms

Set up your greeting message and rich menu, then publish message and card-type broadcasts along with surveys and event bookings — the paths your friends can actually act on.

Greeting messages Rich menus Broadcasts / surveys
04

Operate, analyse, and extend

Watch friend growth and engagement on the dashboard and refine your broadcasts. Add what you need step by step — one-to-one chat, online sales, and more.

Dashboard analytics Chat support Commerce management
In active development We’re still adding features and refining the tool based on what operators tell us.
Value

Less day-to-day work, and LINE that turns into revenue

With broadcasts, friend management, surveys, bookings, and sales in a single dashboard, the path from a new friend to a purchase, a store visit, and a return visit becomes one continuous line.

0 features

Everything you need to run LINE, in one dashboard

Broadcasts, friend management, surveys, bookings, chat, rich menus, online sales, and account administration. No hopping between tools — the day-to-day runs entirely from this one screen.

Reach only the people you mean to, using tags and attributes

Categorise friends on any axis you like and reuse those conditions to segment broadcasts — concentrating a limited message quota on the people who actually respond.

Survey, booking, and order data becomes friend data

Responses, sign-ups, and order history all attach to the friend record, ready to use for your next segment or a one-to-one chat.

Adding you as a friend is all it takes to start

No app to install, no membership system to build. Bookings, surveys, and purchases all happen inside LINE, straight from the rich menu.

The design assumes you’ll add features as you operate. Start wherever you need to.

Contact

Start with a free consultation

Even if the problem isn’t fully defined yet, that’s fine — tell us where things stand, and we’ll suggest the best way forward.

  • Consultations are free
  • From a 30-minute online call
  • NDAs welcome
  • Support in English and Japanese
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